Q. What courier service available for delivery?
J&T Express & J&T Cargo (only for those order above 30kg above)
Q. What is the surchage for delivery fees for each courier service?
J&T Express
| Destination | First 3kg (RM) | Next 1kg (RM) |
| Peninsular Malaysia | 7 | 1.2 |
| Sabah & Sarawak | 16 | 11 |
J&T Cargo (Bulk Orders)
| Courier | Destination | Between 30kg-300kg | |
| Mininum Charge (RM) | Per kg Charge (RM) | ||
| J&T Cargo | Peninsular Malaysia | RM15 | 1.5 |
**J&T Cargo only applicable for order above 10kg. If you select J&T Cargo and order is below 10kg, you have to pay the minimum charge RM15. For example, if your order weight is 20kg. it will 20kg x RM1.5=RM30.**
Q. How do I track and trace my order?
Once your orders have been picked up by our assigned logistic company, the tracking number will be send via email or you may login into your account and click on the order. You can then track the delivery status of your orders via the steps and links below:
J&T Cargo
Step 1: Go to https://www.jtcargo.my/
Step 2: Key-in the tracking number and click 'Track waybill'.
J&T Express
Step 1: Go to https://www.jtexpress.my/
Step 2: Key-in the tracking number and click 'Track waybill'.
Q. If Self Pick-Up Available?
Yes. Self pick up only applicable for Klang Valley & Negeri Sembilan address. You may select self pick-up option at the shipping method page before proceed for payment. Kindly take note that self pick up only available at HM Home Mart HQ in Nilai.